Marlboro Reviews

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New Reviewer
The Marlboro rewards program is such a joke.We pay so much for this brand and they give us cheap rewards.The prizes are junk and it will take a year just to have enough for a cheap prize.They made it so nobody will ever have enough rewards to get the highest...
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347 comments
#2046561

I will have codes I can never use before the end of the program due to the 30 code limit. Cheap bastards bring the miles back! Ahh the old days of camel cash and Marlboro miles

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ID
#1503642 Review #1503642 is a subjective opinion of poster.
Service
Marlboro Rewards Program
Reason of review
Bad quality
New Reviewer

Get help

Malboro ka counter meri dukaan per rakha hai aur uska rent uska uska rent koi aur leta hai to mere ko company se direct counter chahi Rent issues problem

User's recommendation: Please call this nub.966705****.

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ID
#2853912 Review #2853912 is a subjective opinion of poster.
Loss
$150000
Preferred solution
Price reduction
New Reviewer

Wrong item sent

I saved for a long time to get a pair of ray bans only to be swnt the wrong ones. I ordered erika classic black frame/grey lens..but was sent erika brown frame/brown lens. I called several times only to see Marlboro WILL NOT FIX MY ORDER. Only offered me 200 measley points. I would be glad to send wrong glasses back n get my points all back but Noooo they wont do that. I dont know how to get order correct..customer service is no help..nor is getting order corrected. I dont think i will fool with marlboro anymore..fix wrong oders

User's recommendation: Fix wrong orders!!

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ID
#2834197 Review #2834197 is a subjective opinion of poster.
Service
Marlboro Rewards Program
Pros
  • Customer service up till now
Cons
  • Wont fux wrong orders
Loss
$4000
Preferred solution
Deliver product or service ordered
New Reviewer
Update by user Sep 02, 2021

They called me n offered me 200 measley points as to the over 4 thousand i used for the ray bans. Very sad!

Original review updated by user Sep 02, 2021
I have saved my reward points for a very long time to get the ray bans. I ordered the Erika black frame/grey lens but i was sent erika brown frame/brown lens. I...
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ID
#2834134 Review #2834134 is a subjective opinion of poster.
Location
Pollock, Louisiana
Cons
  • Sent me wrong order n wont fix issue
  • Marlboro sent me wrong item n wont fix order
Loss
$4000
Preferred solution
Deliver product or service ordered
New Reviewer

Lost rewards

My rewards got hung up in Dallas. At the swap with post office. 30 days passed delivery, Marlboro, will not file calm, replace rewards, or replace points. I'm out 46,000 points. Going to start smoking a cheaper brand.

User's recommendation: it's cheaper to just buy the reward items.

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1 comment
#2053092

You would think with all the money they make off us they could at least pretend to have customer service!

ID
#2806680 Review #2806680 is a subjective opinion of poster.
Pros
  • Coupons
Preferred solution
Deliver product or service ordered
New Reviewer

My cig has wrong stamp per pack

Wrong stamp per flavor on pack. I bought Marlboro gold label,but the cigarettes are marked with the black top label. I bought a pack of Marlboro blacks,but they are stamped Marlboro lights. What's going on yall? We pay higher prices to get what we want.
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ID
#2776540 Review #2776540 is a subjective opinion of poster.
Product
Marlboro Cigarettes
Pros
  • Smooth flavor
  • Smooth
  • Good cigarettes - have smoked them for 54 years
Cons
  • Not enough money off on coupons
  • Cough & dry mouth
Preferred solution
Let the company propose a solution
New Reviewer

I have a complaint

I spoke to someone a week ago and I told them I had purchased a cartoon of Marlboro red's, and there was pin holes in about all the cigarettes, and that I spent close to 80.00 dollars for them,she said she would send me the money back, for the trouble. I have not received anything yet.can you please help me.thank you.
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1 comment
#2047600

If you want her to send your money back, sent the cigarettes back.

ID
#2773950 Review #2773950 is a subjective opinion of poster.
Loss
$8000
Preferred solution
Full refund

Did not get my refund yet

U guys said the card was used and I told u guys whear I live to send it for me to sign for it so I'm scrude out of$85.00dollars I'm on social security I told you guys my mailbox mail gets stolen from most of the time do I need to get a lawyer I no it's only $85.00 dollars that I don't have feal Free to call me
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ID
#2770262 Review #2770262 is a subjective opinion of poster.
Location
Hesperia, California
New Reviewer

A store not honoring coupons and specials

I went to the speedway on merchant street in Florence Ky 41042 to buy cigarettes on there two pack special, as I have for years. The employee told me she wouldnt do it because she had a line. We told her we would wait until the line was gone. She was very rude and said she wouldnt sell the special to us at all. That is 3 cartons of cigarettes lost. So I called their corporate and they said they would file a complaint but he couldnt make the employee sell us the cigarettes. We buy at least 10 cartons of Marlboros a month and I am just so dissatisfied with the service I received from that store. And I didnt get to buy the marlboros

User's recommendation: Don’t go to speedway in Florence my on merchant street.

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1 comment
#2053093

I would leave a review on their Google listing, contact management at the store and if not satisfied contact corporate office. Ask if they mind you walking around with a sign outside business about their lousy service. Good luck

ID
#2750087 Review #2750087 is a subjective opinion of poster.
Product
Marlboro Coupon
Pros
  • I love marlboro cigarettes
  • Love marlboro
Cons
  • Rewards
  • Years of giving up on rewards thru internet crap
Loss
$150
Preferred solution
Price reduction
New Reviewer

Redeem My Code is not working for a reward I have been waiting for

I received the code SUSQ-B9901CEa to purchase the monogrammed stem less wine glass with the initials WW on it, but the link sent to me in my email DOES NOT WORK, I have been trying all day to claim my prize.

User's recommendation: make sure you can claim your reward.

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ID
#2736609 Review #2736609 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rewards

Really sucks. I saved and finally had enough points to get the personalized glasses. What a damn joke. You get a code that you have to use within 6 months. Yeah, another damn joke. The email expires in 45 days and when you click the use your cose now link it doesn't work. Emailed the company and they basically say *** What a damn joke you are Marlboro.
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ID
#2735421 Review #2735421 is a subjective opinion of poster.
Preferred solution
Have the redeem code work.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad carton of cigarettes.

Update by user Jul 09, 2021

This has been resolved and I will remain a Marlboro customer!

Original review posted by user Jul 09, 2021
Had purchased a carton of that were very stale and definitely did not taste like a cigarette. The woman from customer service was very helpful and friendly. She made sure the situation was resolved and kept customer satisfied.

User's recommendation: Customer service will help you!

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ID
#2670617 Review #2670617 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I'm not judging or placing the blame on Marlboro but one of 2 things has happened to the carton either while being made , if it's possible got to hot because the paper appears burnt but I'm not judging cause I don't make em I smoke em, or they could got wet , we did...
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1 comment
#2053095

They don't care, they sell a product they know is addicting and causes death...

ID
#2643860 Review #2643860 is a subjective opinion of poster.
Pros
  • No cons mishap
  • Marlboro cigarettes
Cons
  • Destroyed cigs
  • Stale cigarettes carton
Loss
$66
Preferred solution
Full refund

Get points back

I tried to put some glasses on wish list spent 9000 point you are saying all sell final I've been a miles going back to country store when u can get shirts and sweatshirt with Marlboro on it it I can't get them back keep them I don't wont those glasses
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ID
#2572829 Review #2572829 is a subjective opinion of poster.
Location
Madisonville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No popping ball for flavour inside some sigaretts in a pack

I buy a pack of Marlboro beyond blue 20 every day and in some packsthere are sigaretts in with no popping flovour ball in:(
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ID
#2561569 Review #2561569 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Stale carton of ciggerates

I bought a stale carton of cigarettes. In cordele Georgia. These prices are already terrible. 63.49 for a carton of marlboro red cigarettes is out rageous. What do I do now? Take a loss like I did by throwing them away or change brands???? It would be nice to have a coupon for the loss of my money. Thanks!! Charles Brewer 478-302-****
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ID
#2531654 Review #2531654 is a subjective opinion of poster.
Pros
  • Good cigarettes
Cons
  • Stale cigarettes carton
Loss
$63
Preferred solution
Let the company propose a solution

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