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4.3

Address from when I signed up on marlboro.com and because I cannot remember the mailing address and nobody wants to help me trying to access my account on your website if you cannot actually help me by answering it Siri security questions or anything else on this website I have no other choice but to go ahead and switch Brands to another company I've been with you for 48 years smoke in your brand I will happily switch somewhere else because you have the worst customer service that I've ever come across thank you have a wonderful life. My phone number in case somebody wants to try and keep me as a loyal customer is 318 350 **** otherwise if you won't help me access my account on your website so I maybe get coupons I will definitely switch to a different tobacco company and never ever again by another Marlboro nor will my wife so there's two customers you will lose because of this BS.

Reason of review: Poor customer service.

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