Contact Marlboro Customer Service
Marlboro Phone Numbers and Emails
Toll-Free Number:
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(800) 343-0975
Customer Service:
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(800) 898-2888
Headquarters:
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(917) 663-2000
Legal:
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(800) 787-6700CCPA Inquiries
Marlboro Emails:
Contact Information
Marlboro Website:
Marlboro Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday : 9:00 a.m. - 10:00 p.m. ET
Saturday and Sunday: 9:00 a.m. - 5:00 p.m. ET
Fax:
How Good is Marlboro's Customer Service?
Summary of Marlboro Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Marlboro?
Payments and Charges Question:
- “Price fraud”
- “Coupons”
- “I don't want on nicotine pouch coupons I want coupons off For cartons of marlborough cigarettes not the nicotine couches please”
Account Question:
- “Password is not working”
- “Fix my account”
- “Rest account”
Request for Information Question:
- “Check on delivery”
- “For inquiry of dealership”
- “Not getting my verification email”
Product/ Service Question:
- “Duplicate products complaint”
- “Product is not available”
- “Quality problems”
Shipping and Delivery Question:
- “I haven't gotten any coupons and never received my birthday coupons”
- “Never got my package and my birthday points”
- “Pichhle 2 mahine Se Meri shop per ₹10 wali advance ki cigaret Nahin a Pa rahi hai jo Sel man aata hai mere pass vah Kabhi Kuchh Bata Deta Hai Kabhi Kuchh Bata deta lekin Dabbi dekhne Jata Hai vah customer Mere Sare Laut Ke Chale Jaate Hain Mujhe bi”
Staff Question:
- “Customer service was not helping me”
- “Customer service”
- “Not a good service.”
Cards Question:
- “I won a $80.00 virtual visa card but I dont know how to get it.”
- “Can't get my virtual card to work that I won”
- “I forgot my PIN number”
Return/ Replace Question:
- “To change my address”
- “Change address”
- “Trying to change my email”
Refund Question:
- “To get refunded for my purchase”
- “Refund”
- “Missing refund”
Website/ Application Question:
- “Websites not working”
- “I need to change my address and I can't get on the site”
- “Access to website is denied”
Employment Question:
- “Respond to a job that was posted”
- “Open new distubiter”
- “Job”
Activation/ Cancellation Question:
- “To cancel eaiet order 2day”
- “Activate card problems”
Other Question:
- “Open new shop”
- “Salesman complaints”
- “Less distribution”
About
, , , ,
Marlboro is a brand of cigarettes made by Philip Morris. Marlboro produces a wide range of cigarette and snus products for the US and other Markets. Marlboro cigarette line includes more than 50 different items. PM USA is an operating company of Altria Group, Inc., a Virginia corporation. The company was founded in 1847. PM USA is the nation’s leading cigarette manufacturer and for more than 20 consecutive years has had the highest revenues, income, volume and market share in the US cigarette business. The customer service of the company is available atPO Box 18583Pittsburgh, PA 15236, or via the phone: 800-343-0975 and 804-274-2000 Monday-Sunday, 9 a.m.-10 p.m. (ET).
Marlboro is ranked 55 out of 385 in Cigarettes and Tobacco category
USA, Worldwide
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