Randy R Rrz

I am waiting for website open so I can get into it

I am waiting for website open so I can get into it.....
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Reason of review:
web site won't open
Anonymous
map-marker Austin, Texas

Coupon problem

My name is Karen and I was unable to use one of your online coupons at a Murphy store due to problems with their internet. So I lost the coupon and wanted to know if it could be replaced. Thank you
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melanie b Wyi

I agree the rewards this time is a joke

I don't get the same coupons as everyone else gets and they should be weekly coupons not once a month, that's the first complaint. the other is I have a friend that between her and her husband they smoke 2 cartons a week and can't enter all their points which is just wrong. She gives me points so I can enter them since I don't smoke Marlboro unless I have coupons And to hear the things you can get are just junk is disappointing for sure.
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Reason of review:
Bad quality
1 comment
Guest

I noticed that too. My husband smokes more than the 30 packs a month, so i would hold them. But i would have the same issue bext month, and all i am doing is holding them.

Billy W Mew

Coupons

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Updated by user Oct 23, 2019

Just wanted to know how to get free coupon for free cartoon of cigs

Original review Oct 23, 2019
I would like to know how can I get a coupon for a free cartoon of cigs I will do anything for them . Thanks for your time billy
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Pros:
  • Everthing
Cons:
  • Sorry i like every thing
Reason of review:
Coupons

Preferred solution: Let the company propose a solution

Anonymous
map-marker Omaha, Nebraska

Can't login

Everytime I want to login to my account I have to reset my password. It happens on any device. Android, iPad, laptop even on the mobile app.
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1 comment
Guest

Housemates like to smoke menthols. It doesnt improve what comes out but it serves as part of oral fixation.

Excessive talking, anything to do with feeding, sighing, breathing through their mouths, grunting, moaning even while toileting, snoring, gutteral noises all convey a sort of basic operations. Smoking is very hard to quit and being low income they are happy to come upon some free no matter from where and they share with everyone in the family too.

I mean their view on the matter is why cant more people be kool? Its an addiction more people ought to have

Anonymous
map-marker Riyadh, Ar Riyāḑ

New black cover for all brands !! No expiry date , no content !

I want to know of the new black cover for all cigarettes brands are approved !!!!!! Why there is no expiry date , where is the content , why it taste bad ??????? Does human rights agree !!!!!
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Michele B Qjj

Nobody can sign in or register

Nobody in this entire house can sign in or register on this site. Ive personally tried and wasted so much time im super frustrated. Your such a huge company you would think your website would be amazing
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Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

1 comment
Guest

I have the same problem so I just gave up I'm tired of trying! I try to register and it won't let me.

Troy Iem

ACCESS DENIED....

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Updated by user Oct 25, 2019

UPDATE..... A month later and STILL nothing from Marlboro.

Shows how much they care about their customers. NO MORE. I know this makes NO difference at all but I quit smoking because of this. Phillip Morris will not get another dime out of me.

It won’t hurt them one bit but it gives me satisfaction. *** YOU MARLBORO.

Original review Sep 25, 2019
I was literally just on your website talking to customer service via Live Chat. Moments later I was booted and got the message that said “ access denied. This website is not available on your server”. WTF Marlboro???
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Loss:
$200
Pros:
  • Good product
  • Flavor
  • Coupons
Cons:
  • No access to app or website
  • High price
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

1 comment
Rorie Kpp

Same for Me! All my computers and cell phone.

Hattie N

Sexual harassment in your company

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I would just like to let you know that Sexual harrassment is not being properly handle in your Dallas TX location. I have many women who would like to come forward and the news stations have been contacted.they will proceed to sue if nothing is being done about Ronnie Rule.
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Loss:
$2
Reason of review:
Sexual harassment

Preferred solution: Fired Ronnie Rule

Philip K Yph
map-marker Clermont, Florida

I'm having trouble with website, something about cookies not loading, just started happening, is it me or you guys?

Website loads, I put in my 5 digit code, hit submit, "Page won't load".
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Lisa v Odx
map-marker Norway, Michigan

U don’t have my reciept

Each payday info the the most reasonable store around “walmart@ and try to live a happy life paycheck to paycheck. When I pay almost sixty seven dollars for a carton of cogerettes there would be cigarettes tin the the boxes included I’ve ran into one other random bad product in the sorry thirty years I’ve been a customer. And of course they were not reimbursed, I couldn’t prove they weren’t smoked. I’m an adult, I need my nicotine chemical daily, until I find the power to quit. But ythe accusations that the Walmart manager slashed at me made me want to go get intoxicated. I need you to be aware of the flaw
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Reason of review:
Bad quality
Jeff G Sej

Rewards program is a scam.

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Marlboro finds any way possible not to honor the rewards program. Not only do they kill their customers, they *** them first.
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Pros:
  • Just cons
Cons:
  • Yes
  • Cons
Reason of review:
Access/ activation issues

Preferred solution: Deliver product or service ordered

Wanda Xvo

Someone F - - - - - - UP

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Marlboro Menthol Black is not the same cigarette, i’ve Been smoking this brand for quite some time and it’s not the same one minute you have it with green on the cigarette and next minute you have it with blue on the cigarette. On minute The box has a thick green pryramid and the next it has a thin green pyramid. you have 3 different packaging for it and wrong cigarettes in the boxes. This is very distasteful for Marlboro Menthol Black smokers. The taste is not the same and I will not say that I have to smoke more or less to get the same affect, because that’s what you want us to do. Get your *** together and your packaging right Philip Morris!!!.
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Loss:
$100
Pros:
  • Pack codes and coupons promotions and coupons
Cons:
  • Cigarettes in wrong packages
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Carrie B Gvt

Coupon query

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What has happened to all of my Marlboro coupons? First they went from $1.50 to $1.00 and now we only get one per week!

This is rediculous! Camel gives much better coupons and incentives so I think I will switch brands. Cigarette companies make a *** ton of money off of us as it is so the least they can do is let us keep our coupons and at a decent value. Not everyone even uses them but for those of us who do we should be allowed to keep them as some type of reward for being loyal consumers.

This makes me want to quit smoking even more! Maybe they would rather we just all quit smoking and then they will lose all their business and won’t have to offer anything anymore... Sent emails and of course no response.

Thanks a lot Marlboro for taking care of your loyal customers who have chosen your brand for YEARS... *** *** ***

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Reason of review:
Bad quality
8 comments
Guest

You ALL NEED TO QUIT GIVING MARLBORO A DAMN CENT... I QUIT SMOKING FROM FREE NICOTINE PATCHES I GOT FROM QUITNOW. COM SMOKED OVER 30 YRS NOW 7MONTHS SMOKE FREE *** MARLBORO!

Guest

It's easy to quit..... Just think about how Marlboro screws you every chance it gets... Plus quit now offers free nicotine patches which I used and haven't spent a penny on cigarettes in over 7 months...

Guest

The rewards program is a farce. I could not enter my code off the pack of Marlboro Reds that I have been smoking for over 30 years!

I did not think I would receive much for free, but when I just wast my time to get know where then that is another matter.

Nice way to take care of a loyal customer! JPD

Margurite Djb

I hear ya. I won so many zippos.

That to save up to get another one is crazy. I loved the rewards back in the day.

With shirts etc. this is a *** promo

Guest

Silly guys. Do you really think people are getting thousands of points by getting codes from packs....

Lakenya Lka

I have been thinking/Saying the EXACT SAME Damn THING!!!! I

Guest
reply icon Replying to comment of Lakenya Lka

I agree 100%. Not only that, but Marlboro doesn't give coupons for cartons either!

I don't understand this.. The consumer is buying MORE of your product, yet you charge them the same as buying 1 pack. Not only that, when I buy cartons vs. single packs, I tend to smoke more, thus increasing sales.

I really wish Marlboro could explain this to me because it literally makes NO sense, even from a business standpoint. --Pissed Marlboro-Menthol Smoker.

Guest

I agree. I can't even get to the page that USED TO show the coupon(s)!! Rat bastards!!

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Theresa A Emz

CANNOT LOG IN!

Just keeps saying the page is not directing properly! HELP!!
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Pros:
  • Rewards
Reason of review:
Cannot log in to their website
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